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Gateway - Self Install Guide

Learn how to install and set up your Invisible Systems LoRaWAN gateway. This guide covers mounting, antenna setup, powering on, and connecting to the Live Platform.

Table of Contents

Use the below links to navigate to the section you need:

Introduction

                                     

Thank you for purchasing a gateway. This manual explains how to install and setup the product.

Before the installation and use of the product, carefully read the supplied instructions.

The gateway is an indoor LoRaWAN gateway from Invisible Systems, designed for versatile and compact IoT deployments. It uses cellular (LTE) ensuring versatile deployment options in environments.

Specifications

Feature Specifications
Computing MT7628, 128 MB DDR2 RAM
LoRa Feature SX1302 / SX1303 Mini PCIe card
  8 Channels
  Frequency: EU868/IN865/RU864/US915/AU915/KR920/AS923-1-2-3-4/EU433/CN470
WiFi Feature Frequency: 2.4 GHz (802.11b/g/n)
  Channels: 1-13
Cellular Nano SIM Card: 12 mm x 9 mm x 0.67 mmSupports Quectel EG915U-EU / EG915U-LA / EG915Q-NA(IoT / M2M -LTE Cat 1 module)LTE Radio
Power Supply 12 VDC
Antenna LoRa: External antenna / RP-SMA connector
  WiFi: Internal antenna
  LTE: Internal antenna or External antenna / RP-SMA connector
Ingress Protection IP30
Enclosure Material Plastic (PC+ABS)
Weight 0.3 kg
Dimensions 166 mm x 127.5 mm x 36 mm Gateway only (no antenna, no bracket)
Operating Conditions • Operating Temperature: -10˚ C to ﹢55˚ C
• Storage Temperature: -40˚ C to ﹢85˚ C  
• Operating Humidity: 0~95% RH non-condensing  
• Storage Humidity: 0~95% RH non-condensing  
Installation Method • Desktop mounting
• Wall mounting (via included bracket)  
• Rail mounting (via included bracket)  

Limitations & Responsibility

  • This guide provides instructions for installing Invisible Systems equipment only.
  • It does not replace site-specific risk assessments or safe working procedures.
  • Invisible Systems accepts no responsibility for installation work carried out by third parties outside the scope of this guide.
  • Use of the Invisible Systems platform is subject to the applicable customer agreement and platform terms.
  • Damage resulting from incorrect installation or use outside the scope of this guide may not be covered under warranty.

Before installing this device, ensure the following:

  • You have an active account and login access to the Invisible Systems Live platform
  • The monitoring location has been checked and agreed
  • The installation location provides suitable signal coverage
  • The installation location provides a suitable power supply
  • The device asset ID / label has been recorded or is visible
  • You have safe access to the installation location
  • The environment is within the normal operating conditions for the product

What's in the Box

                                           

Item Quantity
Gateway 1
LoraWAN Antenna 1
LTE Antenna 1
Power Supply 1
Mounting Bracket 1

Accessories

Item
Internal 4g High Gain Antenna
External 4g High Gain Antenna
Internal/External LoraWAN Antenna
Gateway Power Backup

Before You Start

Prerequisites

Note: The gateway uses a multi network sim card for connection, ensure there is a strong signal in the installation location before proceeding.

Before installing this device, ensure the following:

  • You have an active account and login access to the Invisible Systems Live platform
  • The monitoring location has been checked and agreed
  • The installation location provides suitable signal coverage
  • The installation location provides a suitable power supply
  • The device asset ID / label has been recorded or is visible
  • You have safe access to the installation location
  • The environment is within the normal operating conditions for the product

Tools Required

  • Drill
  • Drill bit - 5mm (If mounting)
  • Mounting pad - Double Sided

Installation Steps

A setup video can be found here.

Record the Device ID
Note the Serial ID from the sticker on the underside of the gateway.
                         

                                       

Mount the Bracket

The gateway can be mounted in multiple ways: wall-mounting, ceiling-mounting, or using a rail. Choose the appropriate mounting style based on your environment and needs.

Note: The gateway can be placed on a flat surface or mounted with double sided pads if a permanent installation is not required

  1. Use a 5-mm drill bit to drill three holes on the wall where you want to mount the gateway. It’s recommended to mark the hole positions before drilling to ensure accurate placement.

  2. Insert the expansion plugs into the drilled holes.

  3. Secure the mounting bracket to the wall using screws through the bracket.

                              

 

Ceiling Mounting

Note: For ceiling mounting, ensure the ceiling is strong enough to support the gateway. Mark the hole positions before drilling.

  1. Choose either self-tapping screws or expansion tubes with self-tapping screws to install the bracket, depending on the material of the ceiling.
  2. (Optional) Refer to this step when installing the bracket using expansion tubes and self-tapping screws. Otherwise, skip it.
    • Use a 5 mm drill bit to drill 3 holes in the ceiling.
    • Insert the expansion tubes into the holes drilled in the ceiling.
  3. Secure the bracket to the ceiling using self-tapping screws through the holes in the bracket.

 

                                         

T-Shaped Keel Mounting

You can use a T-shaped keel for mounting the bracket on a rail system. The following instructions apply to a T-shaped keel, but other types of rails can also be used.

Note: The bracket supports rail widths of 14 mm, 16 mm, and 24 mm.

  1. Remove the mounting clip from the bracket.
  2. Insert one side of the T-shaped keel into the two clips of the bracket.
  3. Insert the two T-shaped hooks on the mounting clip into the T-shaped rails of the bracket, slide the mounting clip to the other side of the T-shaped keel, and make sure the clip is in place.

                                   

Install the Gateway

  1. Align the lower edge of the gateway's hanging hole with the bracket's locking plate.
  2. Move the gateway closer to the bracket until the bracket's locking plate engages with the gateway's hanging hole.
  3. Pull the gateway to ensure that the gateway is in place.

                                 

 

Attach the Antennas

Note: The antennas will only connect to one port on the gateway. If you are unable to attach the antennas check the connection ends.

  1. LoRa Antenna

    Attach the LoRa antenna by screwing it onto the connector labelled LoRa on the gateway.
                                                                       

  2. LTE Antenna

    Screw the LTE antenna onto the connector labelled MAIN to ensure optimal cellular performance.

                                                                     

                             


Power On

Caution - Do Not power the gateway if any antenna port has been left open / no antenna connected to avoid potential damage.

  1. Connect the power adapter to the device.
  2. Plug the other end of the adapter into a power outlet.
  3. Status Lights

LED Expected Status After Power-On Description
PWR ON (solid) Power is connected; the gateway is powered on.
Breathing Red (fast blinking) When the gateway is first powered on and not yet connected to the internet, the LED will show red with a fast blink to indicate a network issue.Once the gateway successfully connects to the internet, the LED will switch to blue with a slow blink, indicating normal operation.
LoRa ON / Flickering Indicates the LoRa transceiver is operational and handling packets.
LTE Fast flickering or slow idle blinking LTE module is either transmitting data or searching for a network.

Note: It may take up to 10 minutes for the gateway to fully connect

Add the Gateway to the Live Platform

  • Log in in to the Invisible Systems Live Platform
  • Navigate to Gateway Management
  • Select Add New Gateway
  • Enter the serial number recorded earlier

For full platform instructions, refer to the Live Platform User Guide.

Common Issues

LED Likely Cause Action
Red flashing LED Gateway is unable to connect to the network Power down gateway and wait 30 seconds. If problem continues contact Invisible Systems support
Solid blue or green LED Gateway is starting up Wait for 10 minutes, if LED is still solid and not slowly blinking power down the gateway for 30 seconds. If the problem continues contact Invisible Systems Support
No lights Gateway is powered off Check all power connectors and sockets. If possible try another socket. If the problem continues contact Invisible Systems Support

Resetting the Gateway

Do not press the reset button at any stage. Doing so can corrupt the gateways configuration

  1. Power off the gateway
    Turn off the power to the gateway and wait 30 seconds.

  2. Power on the gateway
    Restore power to the gateway and wait for start up to complete.

  3. Observe the LED Indicator
    Confirm the LED flashes as described in the installation steps.

Support

For the fastest resolution, please use the Support options below.

  1. Visit www.invisible-systems.com
  2. Select Support from the main menu
  3. Access the Help Centre or Raise a Support Ticket

When raising a support ticket, please provide:

  • Device ID
  • Site name
  • Description of the issue